Question 1

How long does the process take from start to finish?

Accepted Answer

So you want to hire a unicorn? We're so excited to pair you up with one! It will take 7-10 business days from the time that you receive the candidates in your inbox, interview them, and select the unicorn you would like to work with. However, it can take a little bit longer, depending on the position you're hiring for, our current pool of candidates, and how quickly we hear back from you. So the quicker you respond the quicker the process will be :)

Question 2

Is it possible for my team member to work during my preferred hours/timezone?

Accepted Answer

Our unicorns will work according to your time zone and the preferred hours of your choosing. So I guess the short answer is YES :)

Question 3

How do I pay my unicorn, and how much?"

Accepted Answer

The good thing is even though we don't pay the VTM for you, we have an awesome partnership with a payment platform to get you set up to pay your unicorn easily. We recommend you pay international part-time team members $400-600/month, and between $800-$1000/month for full-time team members. For all US-based team members, the rates will be determined based on the role.

Question 4

When do I pay my unicorn?

Accepted Answer

We strongly advise you to not pay your team member in advance. You should pay your VTM once the work has been done. Team members are typically paid bi-weekly which is usually the 13th and 28th of every month :)

Question 5

Who provides the Employment Agreement?

Accepted Answer

The magical, personalized agreement between you and your unicorn will be created on the same platform you'll pay their salary. Don't worry - we've got that covered! We will help you set up the contract so it's tailored to your needs (job role, working schedule, and start date). Every agreement will include a Non-Disclosure and Confidentiality section to make sure you're covered.

Question 6

What happens if I’m unhappy with my unicorn?

Accepted Answer

Don't worry! We offer our clients a service and quality assurance guarantee. If your virtual team member is not performing at their highest level or to your standards, we will replace them free of charge within 90 days. UNICORN GUARANTEED

Question 7

Will you help me train my unicorn?

Accepted Answer

We do not give direct training to your team member. However, all of Unicorn Finder's team members have a strong foundation in whatever tasks you would like them to do and platforms/tools that will be used for the job - this is what makes us so unique! Every business owner has different ways of doing things; however, once they learn how you want things done they'll be off to the moon!

Question 8

Do I need to offer health insurance?

Accepted Answer

This is completely up to you. We recommend that you have this discussion with your team member after the 4th month. You can always give them a health allowance if that's easier. Remember this though, a healthy team is a productive one! :)

Question 9

What do I do regarding the holidays?

Accepted Answer

This will depend on the agreement you make with your team member. You can agree on whether your team member follows their holidays or your preferred holidays. Here are the 6 US Federal holidays most employers follow.  New Year’s Day- January 1st Memorial Day- May 31st Independence Day- July 4th Labor Day- September 6th Thanksgiving Day- November 25th Christmas Day- December 25th

Question 10

Should I bonus?

Accepted Answer

Hey if your unicorn is doing a kickass job then you should definitely show them how much you appreciate them with some moolah :)

Question 11

When is the right time to offer a salary increase? :)

Accepted Answer

Well isn’t that nice of you to think of an increase already. There is no right answer to when your team member should get their first increase. Most employers provide an increase after three months of employment and usually, another evaluation comes around the 6th month (though this too can vary). It all depends on how things are going with your team member!

Frequently Asked Questions